Consulting Services.

IT Strategy Planning

Do you ever wonder what your computer systems will be like next year, or even five years from now? NIS consultants can work with your staff to develop a technology plan showing the expected course that your business will be taking and the technology requirements to get there.

With this kind of planning you can more easily plan budgets and staffing needs. Standard workstation configurations can be selected to ensure that all equipment installed today will work with your system in the future.

Business Process Re-engineering

This sounds like a lot of work and you are right! It is a lot of work. Sometimes that is just what's needed for some companies. Have you every been to a business and seen the way that they do something and thought "There has to be a better way to do this!" Business Process Re-engineering is just what they may need, or YOU may need.

In the course of our consulting engagements, particularly those in which we are implementing new computer systems, we often hear the expression "But that's the way we have always done this." Just because that was the old way does not mean that it is the right way. As technology changes, we all need to step back and look at the big picture once in a while. Just taking a long view of an operation can often reveal ways to streamline processes that are outdated or inefficient.

Changing the way a tack is completed or automating repetitive tacks can go a long way in improving a business. Business process improvements can make your customers happy and more likely to do business with you in the future when you reduce the time they spend waiting or handle their transactions more efficiently. Have you ever called a company where their phone system asked you to enter your identification number and then when the representative comes on the line they ask again for that very same information? That is an inefficient process that tends to annoy customers. How do we know? We have asked customers and this is one of the annoying factors that they report.

Do you think that your staff really enjoys doing the same meticulous tasks over and over? Most likely not. This is one ofthe reason auto makers now use robotics to assemble cars. Repetive tasks lead to boredom and even medical conditions such are Repetitive Stress Syndrome (RSI). Fix your process so that repetitive tasks are automated and your staff morale will improve as well. Morale problems with your staff will be evident to your customers. Make your staff happy and they will in turn be more pleasant with your customers. Would you rather receive a letter from a pleased customer or one who was disappointed with the way they were treated?

Call NIS today and ask about how we can help you with Business Process Re-engineering. One phone call can change your business forever!

System Analysis

This sounds like a lot of work and you are right! It is a lot of work. Sometimes that is just what's needed for some companies. Have you every been to a business and seen the way that they do something and thought "There has to be a better way to do this!" Business Process Re-engineering is just what they may need, or YOU may need.

In the course of our consulting engagements, particularly those in which we are implementing new computer systems, we often hear the expression "But that's the way we have always done this." Just because that was the old way does not mean that it is the right way. As technology changes, we all need to step back and look at the big picture once in a while. Just taking a long view of an operation can often reveal ways to streamline processes that are outdated or inefficient.

Changing the way a tack is completed or automating repetitive tacks can go a long way in improving a business. Business process improvements can make your customers happy and more likely to do business with you in the future when you reduce the time they spend waiting or handle their transactions more efficiently. Have you ever called a company where their phone system asked you to enter your identification number and then when the representative comes on the line they ask again for that very same information? That is an inefficient process that tends to annoy customers. How do we know? We have asked customers and this is one of the annoying factors that they report.

Do you think that your staff really enjoys doing the same meticulous tasks over and over? Most likely not. This is one ofthe reason auto makers now use robotics to assemble cars. Repetive tasks lead to boredom and even medical conditions such are Repetitive Stress Syndrome (RSI). Fix your process so that repetitive tasks are automated and your staff morale will improve as well. Morale problems with your staff will be evident to your customers. Make your staff happy and they will in turn be more pleasant with your customers. Would you rather receive a letter from a pleased customer or one who was disappointed with the way they were treated?

Call NIS today and ask about how we can help you with Business Process Re-engineering. One phone call can change your business forever!