With NIS as your support partner you don't need to run a help desk of your own. Let us handle your front-line application support needs. NIS can field questions and requests for assistance with a wide range of applications including those that are custom designed for your company.

Today's office suite applications are considerably more complicated than most people really need. When you need help creating macros or formatting complex documents, NIS is here to help. Our support staff can help you create forms and other documents with complex layouts and even build macros to generate documents for you. Any time you have a task being done by hand on a repetitive basis, think about how that could be automated, or ask NIS for a solution!

Software is not perfect either. Installing a new software application can sometimes cause other applications to stop working properly. With many years of software development experience, NIS has the skills and ability to diagnose such problems and provide you with an optimal solution.

Custom applications that were written especially for your company may have programming defects not previously identified. NIS can help you diagnose and fix this type of problem as well. Year-2000 updates were a classic example of such a problem. Developers sometimes make assumptions when designing custom software. Years later when things changes, those assumptions may appear to be defects in the software. You will see this type of problem when something that previously worked fine suddenly stops working. This is most apparent after the beginning of a new year. In other cases the range of values you can enter becomes exhausted, such that you can not add that 100th store or 1000th product to your database.

Contact NIS next time you notice such strange behavior in your software. We can help you diagnose the extent of the problem and propose a solution.